Every piece is handcrafted in-house by us between London and our Cotswolds studio.
DELIVERY
Gold Jewellery
Every piece of gold jewellery is made to order.  Please allow up to 30 working days for us to create your piece. 
Silver Jewellery
Orders of silver jewellery through our website are made to order and usually take up to 15 working days to make.  However, we do carry silver stock at our store in Burford, Cotswolds.  Please contact us on info@pascalejames.com to enquire as to whether we have your piece in stock for next day delivery or collection in store.
POSTAGE
Within United Kingdom | Delivery 1-2 working days:
Delivery £6.95
Europe & Worldwide | Delivery 7-10 working days:
Delivery £14.95
 
RETURNS / EXCHANGES
Every item of gold jewellery is individually crafted to order and therefore, we cannot accept returns or exchanges for gold jewellery.  We are happy to exchange any silver rings, bangles and pendants provided that the products are returned complete and in a reasonable condition within 14 days of delivery. Due to hygiene reasons, earrings cannot be returned or exchanged. Please feel free to contact us directly if you have any questions: info@pascalejames.com